Frequently Asked Questions (FAQ)

Welcome to the Grumpy Sysadmin FAQ — where we cut through the fluff and give you straight answers.

1. What products do you sell?

We sell official Grumpy Sysadmin merchandise, including T-shirts, hoodies, mugs, and other gear designed for IT pros, home tech enthusiasts, and fans of the channel.

2. Where do you ship?

Right now, we ship to the United States and select international countries. Shipping availability will expand as we grow.

3. How much does shipping cost?

U.S. Orders $50+ → Free shipping
U.S. Orders under $50 → $4.99 flat rate
International shipping rates are calculated at checkout.

4. How long does shipping take?

U.S. orders typically arrive in 5–12 business days.
International orders vary depending on destination (usually 10–22 business days).

Note: Each product is printed on demand, so please allow a short processing time before shipment.

5. Can I track my order?

Yes! Once your order ships, you’ll receive a tracking email so you can keep an eye on it.

6. What is your return policy?

We accept returns and exchanges for defective or damaged items.
Because our products are made to order, we cannot accept returns for size or “change of mind.”
If you receive the wrong item or something’s not right, email us at support@thegrumpysysadmin.com within 14 days of delivery.

7. How do I choose the right size?

Each product page includes a size chart. Please check measurements carefully before ordering to ensure the best fit.

8. Do you offer custom designs?

Not at the moment, but stay tuned! As the store grows, we may add limited-edition or community-requested items.

9. How can I support The Grumpy Sysadmin beyond buying merch?

The best way to support is by:

Subscribing to the YouTube channel
Sharing videos and content with your friends
Rocking your Grumpy Sysadmin gear proudly (and tagging us if you share it online!)

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Still have questions? Reach out anytime at support@thegrumpysysadmin.com.